JourneyStampPrivacy Policy
Last updated: July 14, 2026
JourneyStamp ("JourneyStamp", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you use the JourneyStamp mobile application and related services.
1. Information We Collect
Account information
We collect information you provide when creating or using an account, including your email address, display name, profile photo, birth date, birthplace information, authentication provider, and account settings.
Travel and memory content
We collect the journeys, memories, notes, dates, photos, uploaded images, stamps, collections, and related travel records that you choose to create or upload.
Photos and photo metadata
Uploaded photos may contain metadata such as capture time, image size, file type, camera information, and GPS coordinates. With your separate consent, available photo metadata and location signals, including GPS when present, may be securely shared with Google Gemini solely for AI-powered location recognition, landmark detection, stamp unlocking, and journey generation. JourneyStamp does not request iOS device location permission and does not collect or track your real-time device location.
Authentication information
If you sign in with email, Apple, or Google, we process the information needed to authenticate your account. Apple or Google may provide identifiers, email address, and basic profile information according to your account settings with those providers.
Purchase information
If subscriptions or in-app purchases are available, we may receive purchase status, entitlement, product identifier, renewal status, and transaction-related information from Apple or RevenueCat. We do not receive or store your full payment card details.
Device, usage, and log information
We may collect limited technical information such as device type, operating system version, app version, crash reports, performance diagnostics, request timestamps, and security logs solely to operate, secure, troubleshoot, and improve the Service.
AI analysis information
With your separate consent, we may send the photos you choose for analysis, together with related Memory information such as your description, capture time, and relevant photo metadata, which may include embedded GPS coordinates or other location information, to an AI service provider. AI analysis helps identify or organize travel information and may generate titles, descriptions, tags, location candidates, and other structured travel results. AI analysis is optional: if you do not consent, a Memory can still be saved but will not be automatically analyzed. Please do not upload sensitive information that you do not want processed.
Support and feedback
If you contact us or submit feedback, we collect the information you provide, including message content, contact information, and any images or files you choose to attach.
2. How We Use Information
- create and manage your account
- provide JourneyStamp features, including journeys, memories, stamps, collections, profile, sharing, and account settings
- store and display photos and travel records you choose to upload
- authenticate users and protect account security
- process subscriptions, restore purchases, and manage entitlements
- with your separate consent, analyze selected photos and related Memory information to generate travel-content candidates and structured results
- provide customer support and respond to requests
- detect abuse, troubleshoot errors, maintain service reliability, and improve the app
- comply with legal obligations and enforce our terms
3. Legal Bases Where Required
Where applicable, we process personal information based on one or more legal bases, including your consent, performance of our services, legitimate interests in operating and securing JourneyStamp, compliance with legal obligations, and protection of rights and safety.
4. How We Share Information
We do not sell your personal information.
We work with trusted third-party service providers that help us operate JourneyStamp, including: • AI service providers for photo analysis. • Authentication providers for account sign-in. • Subscription management providers. • Secure cloud storage providers. • Email delivery providers. • Crash reporting and performance monitoring providers. These providers only process information necessary to perform services on our behalf and are contractually required to protect your information.
We may also disclose information if required by law, to protect the rights and safety of users or JourneyStamp, or in connection with a business transfer such as a merger, acquisition, or asset sale.
5. Third-Party Services
JourneyStamp works with trusted third-party service providers that help us operate the Service, including AI service providers for photo analysis, authentication providers for account sign-in, subscription management providers, secure cloud storage providers, email delivery providers, and crash reporting and performance monitoring providers. These providers only process information necessary to perform services on our behalf and are contractually required to protect your information. Your use of those services may also be governed by their own privacy policies.
6. Data Retention
We retain account information and user content for as long as your account remains active or as needed to provide the service. Photo metadata, including embedded location information when available, is retained as part of the related Memory for as long as needed to provide the service. Technical logs and security records may be retained for a limited period for reliability, fraud prevention, debugging, and legal compliance.
When you delete a Memory, the associated photos and photo metadata are removed from active systems through our deletion process. When you delete your account, we delete your account records, authentication records, journeys, memories, uploaded user photos, photo metadata, stamps associated with your account, and related app data from our active systems, subject to limited backup, security, fraud prevention, billing, audit, and legal retention requirements.
AI-generated results, analysis status, and analysis records associated with a Memory are handled as related app data. After you delete the Memory or your account, we remove the related content from active systems through our deletion process. Third-party providers may retain limited technical or security records where permitted or required by their terms or law.
7. Account Deletion
You can permanently delete your JourneyStamp account directly within the app by navigating to Profile Settings → Delete Account. Once confirmed, your account and associated user content will be removed from JourneyStamp's active systems. Certain limited records may be retained where required by law or for payment processing, security, fraud prevention, dispute resolution, or backup obligations.
8. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, export, or restrict the use of your personal information. You may also withdraw consent where processing is based on consent.
You can update certain profile information in the app. To request access, correction, deletion, or other privacy assistance, contact us at support@journeystamp.app.
9. Photos and Permissions
JourneyStamp requests photo library access only when you choose to upload photos or save or share images. JourneyStamp may request camera access only when you choose to take a photo in the app. Uploaded photos may contain metadata such as capture time, image size, file type, camera information, and GPS coordinates. With your separate consent, available photo metadata and location signals, including GPS when present, may be securely shared with Google Gemini solely for AI-powered location recognition, landmark detection, stamp unlocking, and journey generation. JourneyStamp does not request iOS device location permission and does not collect or track your real-time device location. AI analysis requires separate consent. You may decline consent or contact us to request that future AI analysis stop.
10. Children's Privacy
JourneyStamp is not directed to children under 13 years old. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us and we will take appropriate action.
11. Security
We use reasonable technical and organizational measures to protect personal information, including encrypted transport, access controls, and secure authentication practices. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
12. International Processing
Your information may be processed in countries or regions other than where you live. When required, we use appropriate safeguards for international transfers.
13. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the date above and provide notice where required.
14. Contact Us
If you have questions or requests about this Privacy Policy, contact us at support@journeystamp.app.